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Privacy policy

PRIVACY POLICY ART. 13 EU REGULATION 2016/679 (General Data Protection Regulation or “GDPR”)

 

DATA CONTROLLER IDENTITY AND CONTACT

Name: W-Trades srl

Office location: Via del Fosso di Sant’Andrea n. 41, post code 00118, Rome Italy.

E-mail address: info@rumtrades.com

 

PURPOSES OF DATA PROCESSING

Allow users to use the website, submit bids, sell and purchase products, answer queries sent by the data subject including providing customer service.

The data will be processed to allow us to:

- offer our services, in particular the use of the website, execute the agency agreement with sellers and allow sellers to sell their products online through us, allow buyers to place bids and purchase the lots, ship and deliver the products, issue invoices and receipts.

- respond to queries and requests from users related to the services and products offered, including returning the products and warranties.

Data processing for the above purposes is necessary. If you do not agree to such processing, we will not be able to comply with our contractual obligations.

 

Direct marketing purpose

We may process personal data for marketing purposes which may include sending data subjects e-mail and newsletters related to new products and services.

 

Statistical purposes

We reserve the right to monitor the use of our website in order to understand how users browse the website and to improve its usability.

 

Administrative, accounting and tax purposes

We may be required to process certain personal data for administrative, accounting and tax purposes.

 

Exercise or defense of legal claims.

We may be required to process certain personal data to exercise and safeguard our legal rights.

 

LEGAL BASIS

Taking steps at the request of the data subject prior to entering into a contract and for the performance of a contract, including the provision of services

We will process personal data collected through the online forms, by e-mail, post or telephone or automatically collected when our website is visited. Such processing is required for the conclusion and performance of the contract, in order to take steps at the request of the data subject prior to entering into a contract, including to allow proper functioning of the website and the execution of the service contract and agency agreement with sellers.

 

Consent

With your consent, we may also process your personal data for direct marketing purposes, namely sending e-mails and newsletters. Users will always have the opportunity to opt-out and withdraw their consent, by contacting us directly by e-mail at info@rumtrades.com or by clicking the cancellation link (“unsubscribe”) found at the bottom of each e-mail received.

Users are free to give their consent or refuse it without any consequences on the services provided or the performance of the contract.

 

Legitimate interest

In compliance with article 6, paragraph 1, letter f) of GDPR, we believe to have a legitimate interest to monitor the use of the website to improve the quality of the site and services, according to our cookie policy.

According to article 13 paragraph 2 of Directive 2009/136/EC, as well as with reference to Recital (27) of REGULATION 2016/679, We may use the e-mail address obtained in the context of the provision of our services, to send you electronic communications concerning the direct marketing of our products and services and as long similar to those you have purchased. You may object immediately to receiving promotional e-mails by sending Us a request at this address info@rumtrades.com and have the right, at any time and free of charge, to oppose this processing for direct marketing purposes by clicking the cancellation link (“unsubscribe”) found at the bottom of each e-mail received. It is in our legitimate interest to process your data in order for us to safeguard our legal rights.

 

Legal reasons or complying with legal obligations

According to article 6, paragraph, letter c) of the GDPR, in some circumstances, we may be required to process certain personal data for legal reasons or complying with legal obligations, regulations, laws, a government authorities orders, including for tax and accounting purposes.

 

DATA RECIPIENTS

Processing of personal data will happen through manual and automated means by us or our data processors or the authorized persons within our organization.

Hosting service providers.

Marketing and data analytics service providers.

Payment processors.

Consulting companies or firms that provide assistance and consulting in accounting, administrative, fiscal, law, tax and financial matters.

 

CATEGORIES OF DATA PROCESSED

Information you send us through the online contact forms, by post and by e-mail

Personal data collected when purchasing a product and using our platform: full name, e-mail address, password, physical address, payment data, contact data. These data are freely given by users through the online forms, by e-mail, post and are necessary for the contract performance. Please note that we do not see and keep payment data on our servers. Payment data (including credit card number) is processed directly by authorized payment service providers.

 

Information We collect automatically

The information systems and software procedures relied upon to operate this website acquire personal data as part of their standard functioning; the transmission of such data is an inherent feature of Internet communication protocols. This data category includes the IP addresses, visited pages, visitors by time/date, geographical areas of origin. These data are necessary to use web-based services and are also processed in order to extract statistical information on service usage and check functioning of the services.

 

DATA TRANSFER TO THIRD COUNTRIES

Personal data will not be transferred to countries located outside the European Economic Area (“EEA”), except to third parties located in third countries that are considered safe according to an adequacy decision of the European Commission or who have implemented the standard data protection clauses in the their data transfer agreements and which have implemented adequate security measures to ensure a level of safety substantially equivalent to that adopted within the EEA.

 

DATA STORAGE CRITERIA

Data storage may vary depending on the purpose of processing. Unless otherwise required by mandatory law, all data collected for contractual purposes will be kept only for the time strictly necessary to perform our services and thereafter deleted.

Personal data related to your purchasing order may be stored, to the extent strictly necessary, for a longer period following specific regulatory obligations, including for the fulfillment of tax and accounting obligations.

When processing subject to your consent, we will keep the data until user object to such processing and withdraw consent.

 

DATA SUBJECT RIGHTS

The exercise of the data subject's rights is free of charge. Where requests from a data subject are manifestly unfounded or excessive, in particular because of their repetitive character, We may either charge a reasonable fee taking into account the administrative costs of providing the information or communication or taking the action requested or refuse to act on request. Under the GDPR, data subjects have the following rights:

 

The right to obtain from Data Controller confirmation as to whether or not personal data concerning him/her are being processed.

The right to access personal data.

The right to have personal data rectified if any of his/her personal data held by data controller is inaccurate or the right to have incomplete personal data completed, including by means of providing a supplementary statement.

The right to be forgotten, including to delete the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed or because data subject withdraws consent on which the processing is based.

The right to restrict the processing of personal data according to article 18 of GDPR.

The right to object to Data Controller using personal data for a particular purpose or purposes.

The right to data portability. This means that, if data subjects have provided personal data to Data Controller directly, the latter is using it with his/her consent or for the performance of a contract, and that data is processed using automated means, data subject can ask Data Controller for a copy of that personal data to re-use with another service or business in many cases.

Rights relating to automated decision-making and profiling.

Right to file a complaint with a supervisory authority.

 

HOW DO YOU ENFORCE YOUR RIGHTS?

Data subjects can enforce their rights at any time by sending an e-mail to the following address: info@rumtrades.com

We have a duty to respond to requests at the latest within one month of receiving them. This deadline may be extended by two additional months if necessary, considering the complexity and the number of requests received. In case of extension data subjects will be informed of the delay and the reasons. If we do not take action on your request, We will inform them without delay and at the latest within one month of receipt of their request of the reasons for not taking action and on the possibility of filing a complaint with a supervisory authority and seeking a judicial remedy.

 

 

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